We built two lofts in downtown Kalamazoo, each with a completely different style. Jan instinctively honed in on the feel and mood of each space. In our first loft, we used the top-down/bottom-up shades, with a black-out feature in the bedroom. At one point, we had a manufacturer’s defect issue and Jan solved the problem with no muss or fuss to us personally. In our current space, we preferred Roman shades to match our Mediterranean ambiance. When we asked for a particular design detail on the shades, Jan’s experience and creativity came up with the answer. Jan’s attention to detail is impeccable and her instincts regarding design are exceptional. Thanks, Jan, for your professionalism and vision.